Our Success Story

We have successfully completed three years in SIR SUNDARLAL HOSPITAL, Varanasi inside the BHU Campus and also completed 2 successful years inside TRAUMA CENTER, Varanasi.

 

Highlights about Umang Pharmacy at BHU

  • The only Pharmacy inside the campus of Sir Sunderlal Hospital, BHU.
  • Situated besides OPD of the Hospital, along with 20 counters we are providing 24x7 hours of service to the customers inside the campus.
  • Also we have two 24x7 dedicated outlets in front of the ICU and EMERGENCY Department with 4 counters in each, inside this hospital to fulfil the emergency needs of patients.
  • We have our Pharmacy Inside the Trauma Center from the day 1 of the opening of the Hospital.
  • We are serving an average of 2,500 customers each day at the Pharmacy.
  • We have well experienced staff at counters to serve the patients with utmost care.
  • We have well equipped computerized billing facility and all counters are being monitored under strict supervision of CCTV.
  • There are arrangement of separate counters for delivery of medicines so that medicines can be cross checked by the delivery staff once after picking from racks by the picking staff before hand over to customers.
  • We are providing all the best possible facility to avoid any inconvenience to the customers like, separate counters for ladies, senior citizens and separate counters for return of unused medicines etc.
  • We also have dedicated staffs for customer care who always help to make understand the procedure of taking doses as per prescription or such other advice for their health benefits.
  • Our customers are important to us. We treat all our customers with honesty, enthusiasm and courtesy. We strive to be the best - offering the best service, the best advice, the best products and the best value for money.
  • We build long term relationships with our customers, staffs, other healthcare professionals and our suppliers based on trust and mutual benefit, and understanding of their wants, needs and aspirations.